Working with Elaine on our organization’s website audit was a fantastic experience. We felt very lucky with our first Catchafire project! Elaine was very professional and respectful; she showed genuine interest in our mission, and she solicited feedback from multiple staff members to inform her work, approaching the audit with a collaborative spirit. The final report was impressive in its thoroughness. In addition to textual explanation, she provided recommendations with accompanying visuals, making the suggestions easy to understand even for non-specialists. She included links for added context, categorized action items into different priority levels, and finished the report well ahead of schedule. Communication was clear and prompt. We would absolutely recommend Elaine. Her keen eye for detail, professional ethos, and knowledge about user experience and design are valuable assets to an organization looking to refine their digital presence. Thank you again, Elaine!